Q.Please tell me how to order.
A. First, please register for an account. After that, you can order products by logging in.
Q.Can I order only tools?
A.It is not possible to order tools only. Please combine this with your order for one or more regular items.
Q.Please tell me the payment method.
A.The following payment methods are available.
Payment method/Credit card payment/Pay pal
・Google pay
・Apple pay
・Shop pay
・Amazon pay
*We are considering expanding payment methods in the future.
*Please use a credit card in your name.
Q.How much is the shipping charge?
A.There will be a shipping fee of 700 yen (tax included) nationwide for each order (including tools).
However, if the total order amount is 10,000 yen (tax included) or more, shipping is free.
Q.Can you ship the product overseas?
A.No. We apologize, but the product can only be delivered within Japan.
Q.Please tell me the shipping timing.
A.We will ship within 3 business days from the day after the order date.
Q.Can I specify the delivery date and time?
A. You can specify the date within 5 to 14 days after the order date.
Q.Can I cancel my order?
A.We cannot accept returns if the item is canceled, returned, or exchanged due to the customer's convenience, or if the item is scratched or soiled due to the customer's responsibility.
Please note.
Q. I have a question about the product, how to use it, and its ingredients.
A. Please contact us using the inquiry form. A representative will contact you. Please note that our reception hours are 09:00-17:00 (closed on Saturdays, Sundays, and holidays). Please note that it may take some time for us to respond.
